Delivery Service
A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Total Delivery Time = Processing Time + Shipping Time
Step 1: Processing
It usually takes 1-2 business days for your order while some items may take longer than expected.
Step 2: Shipping
Delivery to Europe, North America and Australia generally takes 7-15 working days. Delivery to Asian countries takes approximately 5-10 working days.
All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.
- Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
- Please take attention that APO/FPO & PO Boxes are not accepted for Express Shipping
Tracking Your Order
You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into waveista.com “My Account”. Click on ” My Order ” to review your order status and/or obtain a tracking number.
It can take a few days following order shipment before the tracking number becomes active on the courier’s system. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.